Internship. A path to success for the HMCT Students

people-2561634_1920
0

Internship. A path to success for the HMCT Students

The Internship or training is the integral part of the HMCT curriculum . The theory and practicals during the persuasion of  HMCT studies encounters the  reality of the industry . The entire perception  of the students  changes about the hotel once he/she goes through the first internship.  The Impact  of the internship  is so high  that it  makes him/her  decide whether  they  would love to go along and make carrier or to quit the Hotel industry. Some Who would not quit at that moment will  just wait and  completes the course and  look for some related avenues.

However the  Trainees can  prepare to absorb the experience by understanding  several keys aspects of training, Even before they  start their internship they should be well prepared, both mentally and physically .

SOP: The Curriculum taught in  institutions  gives the basic idea or the standardized  operating procedure, The  SOP  keep on changing  , with the situations  and type of service offered by the organization, so sometimes the trainees get caught in a dilemma , whether what they have learned in the institution is right or what they are observing  during their process of training is right . This specially happens usually in core operation departments. Its wise that the trainees  should adapt the new processes  as per the organization process keeping their basics  intact.

Cultural Shock: This  usually happens  during the first industrial training, and specially if the trainees are  from a small town or doing  internship abroad. The exposure of a star category  hotel itself is a cultural shock, the  lingo  used by the employees & guests  is a big jolt for him. Some time it creates miscommunication which may turn into disaster , so it’s always better to  take advise of the  seniors.Tthe gesture and the posture  also does matter, what is considered to be  good in your part of the country may  not be  acceptable where the hotel is located .Make sure to do some research about the place where you go for training or internship in terms of regional language & culture, areas of interest,local  food habits, political stability etc.

Pressure :  The hospitality industry demands a lot from its associates  as well as the  trainees , in terms of grooming, attitude, communication, so far and so forth.During the training periods the trainees have to be on their toes . In the formal class with the training manager  one has to keep his eyes and ears open , observation is very important if  you wish to acquire special skills,.  On the other hand  a trainee has to face the actual guest and nothing can be taken for granted since it’s not a practical session at the college.One  bad  incident may lead to  shatter his or her confidence and  can be a reason to quit the industry. The Trainees has to be physically very strong, as the working hours may stretch to longer than the  usual shift.  To Handle The Pressure of all this, a ten minute yoga practice prior to start of the day may help you a lot.

Discipline: To make your training really worth while, one has to be self discipline, you can’t take guest for ride  as they stays  with you.What had been promised must be deliver on time. The trainees need to understand that discipline doesn’t only mean punctuality, but also to make sure that  you don’t cross the thin line  between you and guest in any manner. Each Operational departments has its own dos and don’ts that need to be  followed  strictly. Make Sure you follow the SOP and the  rules taught during the Training Session.  As this discipline will only lead you to be a thorough professional.

Thus the internship  is the real eye opener for the interns, and if it is first one  then definitely  it  brings   lot  of changes in the personality.  Before going for internship choose the right hotel and department, make regular notes of the observations. There are always good and  bad observation you will make during the training period, but it all depends  on an individual how he  absorbs the good and leaves the bad.A good  training exposure will have a great impact  and will lead you to  be the future leader in the industry.
Please do visit : www.hotelandrestaurantjobs.in

W
ritten by

Mr. Sattyen Bhoyar
Director
Hotel And Restaurant Jobs

Follow us on
facebook: http://https://www.facebook.com/Hotelandrestaurantjobs/
Twitter :https://twitter.com/HnRjobs
Linkedin : https://www.linkedin.com/company-beta/1

Related Blogs

  • Feb 9, 2017
    Guest feedback: Make It…

    In today’s world where internet ,e-mails and online portals are popular ways of booking rooms, room check out process has become express .During all this the guest feedback has become even difficult, however taking feedback is equally essential to any service-based business, so it’s no surprise that hoteliers are always looking to encourage guest reviews via guest surveys. Reviews offer unparalleled insight to your guests’ experience. If you want to increase your guest survey response rates, take the time to reduce barriers to entry and increase efficiency. From post-stay emails to incentives, there are a few easy-to-implement ways to get the most out of your efforts. Make it Easy The hotels should remove as many barriers to entry as possible for guest survey responses. Guests are far less likely to leave a review or complete a survey if they don’t know where to go or it’s difficult to find. Your property likely already sends post-stay emails to your guests (or you should!) and in that message, you can include a link to leave a review. In the new email templates provided by services like TrustYou Stars, the selection for overall hotel rating is included in the body of the email. By providing that step guests will be more likely to take action and your hotel will improve guest survey response rates. This is also an opportunity to address guest issues..

    0 Read More
  • Feb 9, 2017
    Demonetization and Indian Hospitality…

    Indeed when entire India is praising the demonetization it is also equally to review what’s the post effect of it on the hospitality industry. When we talk about hospitality world we have to check the integral tourism and travel industry , since the hospitality business doesn’t function in isolation. The decision which was taken at 8.30 on 8th of November 2016 by Honourable Prime minister was welcome by all section of the society. It had been one month now. Although the railways and the airline were given exceptions to accept the old currency ,but was that enough to save the hospitality industry from drowning this season ,is a million dollar question? All of sudden the entire nation was thrown in long Q. The connoisseurs of the economic world says that that the home work for the same was not done and its perfect example of how good objectives are poorly implemented .The Winter has began and it is said to peak season for the hospitality world in most part of ourcountry, just to name Goa ,Rajsthan , UP, southern state and the Buddhist circuits blossoms during this upcoming four months. .Well its matter of great concern for the hospitality industry, there is cash crunch ,the five star category hotels , may not get affected directly as most of the transactions goes online, however in the initial days specially on the..

    0 Read More

Leave us a comment

logged inYou must be to post a comment.